Updated 2023-05-07
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Thanks for being a customer at LogoDesign. We appreciate the fact that you like to buy the logos we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our logos.
As with any shopping experience, there are terms and conditions that apply to transactions at LogoDesign. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at LogoDesign, you agree to the terms set forth below along with LogoDesign's Privacy Policy.
If there’s something wrong with the logo you bought, or if you are not happy with it, make sure to contact us directly to [email protected] providing your email address associated with your LogoDesign account so that we can help you solve the issue as soon as possible.
We at LogoDesign commit ourselves to serving our customers with the best logos. Every single logo that you choose is thoroughly inspected, checked for defects and made with utmost care. We do this to ensure that you fall in love with our service.
We are committed to providing our customers with the highest level of satisfaction. If you are not satisfied with your purchase, we offer a 100% money-back guarantee. To request for a refund, please contact our customer service team at [email protected] with your email address associated with your LogoDesign account and reason for the refund, and we will process the refund right away.
LogoDesign allows you to cancel your membership at any time by contacting us and asking for a cancellation or you can cancel it by yourself from your dashboard. After you cancel your membership, you will be able to keep generating logos until your trial period or membership ends.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Should we update, amend or make any changes to this document so that they accurately reflect our Service and logos. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Don't hesitate to contact us if you have any questions.